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Shipping & Returns

Standard Shipping

All non stocked K Rend and Parex factory render orders are usually delivered 3-8 working days after ordering into our depot and will then be despatched from our depot onto the customer unless otherwise stated. The goods will be delivered on up to 40 bag pallets (1000kg max.) and a tail lift will be provided. We will try to provide an accurate as possible delivery time, and you must be available to take delivery as redelivery charges will apply, if you are unsure please contact us. Orders for tools and accessories will be delivered via parcel carrier where a signature will be required. Please provide your telephone number as we will not ship any orders until we have contacted you to discuss offloading requirements, if we are unable to contact you we will refund the order. We advise that render works are not booked to commence until after the delivery is received and Rendit does not take any responsibility for any costs where unforeseen delivery issues may cause your delivery to be delayed due to this recommendation. Factory shipping is only available for deliveries in the UK mainland (excluding Scottish highlands and islands) for deliveries outside this area please contact us.

Next Day / 48 Hour Economy Deliveries

We have a limited range of renders in stock available for next day or 48 hour economy shipping, this will only apply to renders ordered from our website where sufficient stock was displayed at the point of ordering. Please note, orders placed on a weekend will be shipped the next working day as per the shipping option selected. K Rend and Parex shipping pricing is calculated on a weight basis at checkout. If you require a pre 12am delivery please ensure to select the option in your basket before proceeding to checkout. Only items that show to be in stock qualify for next day delivery please ensure all items in your basket are ordered from stock before proceeding to checkout if you need a next day service. Re-delivery charges will apply if there is no-one available to receive and sign for the delivery. We advise that render works are not booked to commence until after the delivery is received and Rendit does not take any responsibility for any costs where unforeseen delivery issues may cause your delivery to be delayed due to this recommendation. Next day / 48 hour economy shipping is only available for deliveries in the UK mainland. (Excludes Scottish highlands and UK islands.) 

Returns

Private Customers: We will be happy to accept returns as per distance selling regulations but responsibility for any return shipping costs will be with the customer. We can only accept returns provided that the pallets are still sealed. Pallets are sealed in clear plastic to enable inspection of the goods by the customer. It should be noted that due to the weight and bulk of renders return shipping can be expensive so it would be advisible to avoid returns if at all possible. We will contact you before shipping your order (We won't ship until we contact you.) and we will be happy to refund any incorrect/unwanted orders at this point.

Business Customers: We are unable to accept returns of any kind for business orders but we won't ship the order until we have contacted you and we would be happy to refund any unwanted/incorrect orders before shipping.